Senior IT Infrastructure Administrator
- Information Technology
- Jersey
- Permanent
- Full Time
- 2221
Description
Great opportunity to deliver Tier 2 to 3 IT Infrastructure support and act as technical lead to design, implement, deploy, and document new Infrastructure services that are to be deployed, dealing with projects, applying internal risk management, creating procedures, passing on customer feedback, communicating with suppliers to facilitate licensing, equipment or consultancy, communication with Operations for maintenance window planning, monitoring system health, troubleshooting and maintaining IT documentation.
Requirements are to hold/working towards ITIL 4 Foundation; experience in service delivery and IT admin/customer support; ability to diagnose and resolve tech issues; customer oriented; strong communication; good understanding of desktop endpoint infrastructure and mobile device BYOD management, IP addressing, DNS, routing, and fundamental networking; experience in core MS infrastructure, ideally with/working towards specialist certification, IAAS, SAAS, Storage, Networking, Azure networking.
